To all our EU customers,
We regret that due to Brexit you may now have to pay a customs clearance charge and VAT at your country’s rate, usually around 20%.
If you are a VAT registered business you can probably reclaim the VAT, you would have to check with your VAT authority how this works.
You should NOT have to pay import duty because import duties are zero under the EU/UK Brexit agreement. This applies to any product processed in the UK. Our coffee is roasted and packed in the UK.